Inaccurate delivery estimates

In September we switched to a new shipping & warehousing company to speed up our fulfillment and shipping times. We've been working with them only for a few weeks and there are still some things to work out. Right now the estimated delivery times on checkout are not accurate:

  • Flat Rate is actually 5-20 days instead of what is shown. This is shipped via Latvian Express Mail which is usually faster than regular Tracked Mail.
  • Express is actually 3-5 working days instead of what is shown. Express does not mean that the actual shipping option is called express - in most cases it will be FedEx Economy which is still miles faster than postal service.

 

If you run into any issues with checking out or parcel going missing, please contact us on Facebook or email.

/Mikus/